Customer Testimonials

We've been in business for almost a century, and that kind of longevity is only possible with the support of our customers, many of whom have trusted Crystal Flash with their heating and fuel needs for generations. Hear what our customers have been saying about their experiences with Crystal Flash.

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Tracie R. | Rockford, MI

I love the convenience of Auto-Fill program and how easy it is to contact customer service and reach a helpful and friendly REAL human.

Susan G. | Big Rapids, MI

I use the Pre-buy option and Auto-Fill plan. I appreciate the tank monitor that the company uses and the fact that I can connect to the monitor with an app on my phone. It is reassuring to know the company checks the monitor and makes sure I always have gas.

Penny S. | Benton Harbor, MI

Your employees are very helpful and friendly when I call to order fuel. The last company I had was a pain from start to finish. You have wonderful employees.

David F. | Coldwater, MI

Love the friendliness of the personnel in the office and those who service the tank. In addition, the prompt response to problems or issues is amazing. The company obviously puts a high priority on customer satisfaction, and they do a tremendous job.

Janet M. | Gobles, MI

I’ve used your service for over 30 years now, and everyone has been great! Thank you!

Stacey D. | Allegan, MI

You guys have always provided excellent customer service and been prompt with deliveries – we truly appreciate it!!

Jackie K. | Idlewild, MI

Crystal Flash is a very professional company with prompt and friendly service. Special kudos to the delivery driver who installed our new tank, he was great! So helpful, and he went above and beyond! I knew right then we made the right choice… Crystal Flash!

Robin F. | Hastings, MI

When we bought the house, Crystal Flash came with it. They have never given me a reason to think about moving to another company. As far as I’m concerned, they will be the only propane company I’d want to work with.

Herschel M. | Delton, MI

Professional, friendly, easy to do business with. We know we can depend on CF!!

Elizabeth D. | Lowell, MI

They are easy to communicate with. Over the years, we have had a couple of concerns and they have promptly taken care of them and have followed back up with us to make sure we are happy. Great customer service out of Lowell MI!

Sandra L. | Newaygo, MI

Crystal Flash has awesome customer service, they treat you like a person, not just a number. They are actually willing to work with customers to help. It’s the best place around! 😉

Janice E. | White Cloud, MI

They have the ability to keep track of the amount of gas we have in the tank and fill it automatically. We are older and appreciate this service. We do not have to worry about keeping track. They just take care of us. We have no worries with our propane service.

Lovida N. | Holton, MI

Warm and friendly people working for this company. Best service and order experience ever!

Ron R. | Bangor, MI

Customer service from my experience is impeccable! The people who I deal with are always friendly and absolutely give me the impression that I’m important!

Beverly C. | Comstock Park, MI

We don’t have to worry about our propane service due to the GREAT people at Crystal Flash!!

Melissa S. | Hopkins, MI

Every time I call, the phone is answered by a friendly person. They take care of what we need. The drivers are very friendly and professional, too. Just an impressive business!

Mary V. | Harrison, MI

Everyone at Crystal Flash are super nice and friendly. Love the place!

Michael G. | Rockford, MI

This summer, I contracted out to have my tanks moved on our property. Crystal Flash worked with me to get the tanks set up with very minimal cost. They were willing to accommodate our unique needs. They’re only a phone call away to a human that can help!

Amanda H. | Cadillac, MI

I’ve had Crystal Flash for almost 14 years at my home. There are a lot of uncertainties in the world right now, but I rest easy knowing my LP is serviced diligently by Crystal Flash. Thanks for serving the community and providing world class service. Be safe!

Allyn G. | Mattawan, MI

EVERY person I have talked to has been VERY friendly and a pleasure to deal with!

Norman F. | Bellevue, MI

Had my tank set today and I just want to say the worker that installed it was very professional, very informative and made sure everything was 100% before he left. I was very impressed. I think I made a great choice going with Crystal Flash.

Anna W. | Tustin, MI

Crystal Flash delivers promptly and they are willing to work with you when unforeseen things happen. I’ve been with them for a number of years and I have always been happy with them.

Tim S. | Fennville, MI

I have had several gas suppliers which ultimately resulted in me hauling 100- and 200-pound tanks myself due to dissatisfaction and poor performance. My plumber suggested I try your company, and I have been very satisfied!

Lindsi R. | Pierson, MI

Last year, I had surgery and my gate was frozen. Your driver was very patient, helpful and kind with the situation. He always gives the best customer service. I can’t thank him enough.

Nancy R. | Beulah, MI

Signing up was easy as a ‘Flash’! Team members are friendly, knowledgeable and just downright nice to deal with. Appreciate the relationship!

Wayne K. | Hopkins, MI

Very great service from phone call to delivery. Thank you for not letting me run out, it keeps my wife from getting mad at me, ha ha!

Marcus W. | Caledonia, MI

You guys are great. Prompt and professional. Thanks!

Lisa G. | South Haven, MI

I always recommend Crystal Flash and will always stay with them.

Al R. | Caledonia, MI

Your driver does a great job of taking care of both our home as well as our business in a very professional way.

Lois R. | Lake Odessa, MI

I recently had my furnace checked and the serviceman said that he had not seen a cleaner furnace than this one, “You must be getting clean oil.” He said that it really didn’t need cleaning. Needless to say, I am very pleased with your product.

Chris A. | Tustin, MI

Crystal Flash is very reliable and has not told us one thing and then done something else. Thank you!

Juan M. | Six Lakes, MI

Your service is next to none.

Gerald T. | Lake Odessa, MI

Thank you for your quick response and the friendliness of your employees.

Ed G.

One of the nice things about Crystal Flash is my neighbors use them, they are employing local people… like talking with friends. Everything is done quickly and correctly.

Zach K.

My grandmother was suspicious of propane companies…sometimes they would come and sometimes they wouldn’t that was when I switched to Crystal Flash. Outstanding customer service.

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