Looking to pay your Crystal Flash bill? You’ve got options!
Online
Sign-in or register your my.crystalflash.com account for 24/7 access to pay a bill, view delivery and statement history, and more. You can enroll in a self-managed Auto Pay with a credit/debit card or bank account, or make a one-time payment.
Phone
To make a payment by phone, call us Monday through Friday from 8 am to 5 pm at (800) 875-4851. We can process credit card payments, help enroll you in automatic payments, and more.
By Mail
Looking to pay by check? Please mail a copy of your statement or invoice with your account number and check to:
PO Box 1804
Grand Rapids, MI 49501
Scroll to Learn More About Statements and Invoices
About Our Invoices and Statements
Please note, this information applies to customers that are NOT on a Budget Payment Plan. If you are on a Budget Payment Plan, please see our section for “Customers on Budget Payment Plan”.
Customers on Budget Payment Plan
Please note that this information applies to customers who are on a Budget Payment Plan. If you are NOT on a Budget Payment Plan, please see our section for “About Our Invoices and Statements.”

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