Price Protection General Terms and Conditions
Prices shown do not include sales tax, mandatory PERC fee, Hazmat fee, fuel surcharges, delivery charges or any other mandated fee that is charged at the time of delivery. To participate in any of the Price Protection Programs, minimum deliveries apply. Price Protection does not apply to After-Hours, Weekend or Emergency deliveries that are requested…
Read MoreFees Explained (Service to Your Home)
Fees can be confusing which is why we have defined our cost for common fees related to service to your home below. Our goal is to provide transparency, which is why you will find fees itemized on every invoice you receive from us. Emergency Delivery Making an unscheduled trip means we can’t plan our routes…
Read MoreUnderstanding the Fees on Your Propane Bill
Let’s be honest, nobody really likes fees. In fact, there’s probably only one thing worse than fees… hidden fees. Crystal Flash believes that while some fees can be necessary (nominal charges simply passed along from us to another entity, like the government, for example), we believe that limiting fees and being open and transparent with…
Read MorePropane Tank Installation Guidelines
Wondering how far a propane tank needs to be installed away from your home? For most homeowners installing a single tank, a minimum of 10 feet from anything and everything is a quick rule of thumb. We’ve put together a simple graphic that addresses most requirements for safe LP tank installation. An above ground propane…
Read MoreCrystal Flash’s Customer Portal Puts You In Control
Crystal Flash’s customer portal, my.crystalflash.com, is packed with enhanced features designed to put our customers in control of their accounts anywhere, anytime. The portal is accessible from all desktop, laptop, tablet and mobile devices. Some of the features available at my.crystalflash.com include: Request a delivery Placing an order for fuel has never been easier. Whether…
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