Caywood Propane Gas is Now Part of Crystal Flash
We're pleased to welcome existing Caywood Propane customers to Crystal Flash.
We know that loyalty is earned through every delivery and interaction, and we are committed to maintaining the high standards of safety and reliability you have come to expect.
Our goal is to make this transition as smooth as possible for you. You will continue to see the same dedicated team members you know and trust. We are thrilled to have them join us—not just as employees, but as fellow owners of our 100% employee-owned company.
If you were looking to start service with Caywood, please fill out the start service form below.
If you have questions about your account transition or need any assistance, please get in touch with our dedicated account transition team at caywood@crystalflash.com.
Caywood Customers: Registering Your Account with Us
As an existing Caywood customer, your service address and account details have automatically been integrated into our systems. We've done our best to transfer your saved payment details as completely as possible and appreciate your help in confirming and reviewing what we have on file for you.
Through the Crystal Flash app and customer portal, you have access to your account 24/7. Within your online account, you can find delivery tickets, invoices, and statements for transactions taking place after May 1, 2026.
To register your account, you will need your new Crystal Flash Account Number, which will arrive in the mail by May 31, 2026.
To register your account, you'll need:
- Your Crystal Flash Billing Account Number
- Your Billing Address House or PO Box number (for example, if your address is 1234 Main Street, enter 1234)
- A valid email address
The customer portal app, “Crystal Flash” is available on Apple and Android devices. The Customer Portal is accessible via a web browser at my.crystalflash.com.
Caywood's Standard Terms & Conditions still apply to your service.
Why Choose Crystal Flash
Why Choose Crystal Flash for Your Propane Needs?
Crystal Flash has almost 100 years of experience serving homes, businesses, and communities across Michigan. As Michigan’s leading propane provider and a 100% employee-owned company, we are committed to exceptional service and consistently achieve 97% overall customer satisfaction based on third-party surveys.
You can always count on us to safely fuel your home or business.
Our People
We’re proud to be a local Michigan company. Our employee-owners live and work right in your community. Our drivers and technicians are licensed, certified professionals, and every single Crystal Flash employee, regardless of their position, goes through extensive background checks.
Attention to Safety
We prioritize Safety Always and do not put your safety at risk by cutting corners. “Safety for people and the environment” is one of our company’s core values — and we live it every day with daily, documented, safety inspections of our fleet and equipment.
Freedom of Choice
We offer multiple delivery and ordering options. Whether you prefer to have us watch your tank levels or if you’d rather order only when you are ready, we’ve got the right option for you. We also offer several pricing and flexible payment options.
Customer Care
Our customer service team is ready to provide you with the best customer experience in the industry. In a recent third-party survey, Crystal Flash scored 97% in overall customer satisfaction (Mindspot Research, Customer Experience Tracking Study, Winter 2026).
Our Culture and Values
At Crystal Flash, we stay true to our values and always strive to take our reputation to the next level. We are committed to the communities where we live and work, and we’re proud to support over 100 different local organizations and events each year!
100% Employee-Owned
Crystal Flash is a 100% employee-owned company. When you contact us, every person with whom you speak is an owner of the company. We all benefit from our customer-centric culture and commitment to ethical business practices.
Experience the CF difference
Get Started Today
Our team of employee owners is ready to provide you with the tank installation services you need. Start getting your propane delivery from us today.