Price Protection General Terms and Conditions
Prices shown do not include sales tax, mandatory PERC fee, Hazmat fee, fuel surcharges, delivery charges or any other mandated fee that is charged at the time of delivery. To participate in any of the Price Protection Programs, minimum deliveries apply. Price Protection does not apply to After-Hours, Weekend or Emergency deliveries that are requested…
Read MoreSupport for the Crystal Flash Tank Monitoring System
The Crystal Flash Tank Monitoring System uses a cellular signal to provide precise data on the level of fuel in your tank. The system includes a smartphone app to give you visibility and control over your fuel usage data, no matter where you are. If you’re a current customer and would like to request us…
Read MoreUnderstanding the Fees on Your Propane Bill
Let’s be honest, nobody really likes fees. In fact, there’s probably only one thing worse than fees… hidden fees. Crystal Flash believes that while some fees can be necessary (nominal charges simply passed along from us to another entity, like the government, for example), we believe that limiting fees and being open and transparent with…
Read MorePay My Bill
Online Sign-in or register for an account if you haven’t already By Mail mail to PO Box 1804 Grand Rapids, MI 49501 – pay by check Phone Call (800) 875-4851 – pay by credit card In-Person Visit one of the payment drop boxes available at our office locations (check or money order preferred). Automatic (EFT)…
Read MoreCrystal Flash’s Customer Portal Puts You In Control
Crystal Flash’s customer portal, my.crystalflash.com, is packed with enhanced features designed to put our customers in control of their accounts anywhere, anytime. The portal is accessible from all desktop, laptop, tablet and mobile devices. Some of the features available at my.crystalflash.com include: Request a delivery Placing an order for fuel has never been easier. Whether…
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