Price Protection General Terms and Conditions
Prices shown do not include sales tax, mandatory PERC fee, Hazmat fee, fuel surcharges, delivery charges or any other mandated fee that is charged at the time of delivery. To participate in any of the Price Protection Programs, minimum deliveries apply. Price Protection does not apply to After-Hours, Weekend or Emergency deliveries that are requested…
Read MoreFees Explained (Service to Your Home)
Fees can be confusing which is why we have defined our cost for common fees related to service to your home below. Our goal is to provide transparency, which is why you will find fees itemized on every invoice you receive from us. Emergency Delivery Making an unscheduled trip means we can’t plan our routes…
Read MoreUnderstanding the Fees on Your Propane Bill
Let’s be honest, nobody really likes fees. In fact, there’s probably only one thing worse than fees… hidden fees. Crystal Flash believes that while some fees can be necessary (nominal charges simply passed along from us to another entity, like the government, for example), we believe that limiting fees and being open and transparent with…
Read MorePropane Tank Installation: Everything You Need to Know
Trying to understand everything you need to know about propane tank installation before you switch your home to a cleaner energy source? Here’s a comprehensive guide to installing propane tanks for your home, from start to finish. Why Choose Propane for Your Home? Propane is a reliable fuel for homes that can keep your family…
Read MoreCrystal Flash’s Customer Portal Puts You In Control
Crystal Flash’s customer portal, my.crystalflash.com, is packed with enhanced features designed to put our customers in control of their accounts anywhere, anytime. The portal is accessible from all desktop, laptop, tablet and mobile devices. Some of the features available at my.crystalflash.com include: Request a delivery Placing an order for fuel has never been easier. Whether…
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