Support Articles Price Protection General Terms and Conditions Prices shown do not include sales tax, mandatory PERC fee, Hazmat fee, fuel surcharges, delivery charges or any other mandated fee that is charged at the time of delivery. To… Click To Read Fees Explained (Service to Your Home) Fees can be confusing which is why we have defined our cost for common fees related to service to your home below. Our goal is to provide transparency, which is… Click To Read Support for the Crystal Flash Tank Monitoring System The Crystal Flash Tank Monitoring System uses a cellular signal to provide precise data on the level of fuel in your tank. The system includes a smartphone app to give… Click To Read Propane Safety: Lighting pilot lights and appliance precautions LIGHTING PILOT LIGHTS If a pilot light repeatedly goes out or is difficult to light, there may be a safety problem. Do not try to fix the problem yourself. You… Click To Read Residential Delivery Options Auto-Fill With Auto-fill delivery, we will monitor and fill your propane tank for you as needed. We take the responsibly to ensure you do not run out of fuel. Auto-fill… Click To Read Residential Payment Options 30 Days Credit approved customers can enjoy Net 30 terms and pay for their deliveries within 30 days. Budget Take advantage of predictable monthly payments and spread the cost of… Click To Read Understanding the Fees on Your Propane Bill Let’s be honest, nobody really likes fees. In fact, there’s probably only one thing worse than fees… hidden fees. Crystal Flash believes that while some fees can be necessary (nominal… Click To Read Propane Safety: Running Out of Gas The employee owners of Crystal Flash take pride in keeping your home and family protected. As part of this promise to help keep our customers and employees safe, we frequently… Click To Read Propane Safety: Carbon Monoxide What is carbon monoxide (aka CO)? You can’t taste or smell CO, but it is a very dangerous gas. High levels of CO can come from appliances that are not… Click To Read Propane Safety Our motto is safety always. The following information about the use and storage of propane is important to keep you and your family safe. Propane is a safe, reliable and… Click To Read Propane Tank Installation Guidelines Wondering how far a propane tank needs to be installed away from your home? For most homeowners installing a single tank, a minimum of 10 feet from anything and everything… Click To Read Pay My Bill Looking to pay your Crystal Flash bill? You’ve got options! Online Sign-in or register your my.crystalflash.com account for 24/7 access to pay a bill, view delivery and statement history, and… Click To Read 1 2 Next »
